Frequently Asked Questions
Everything you need to know about your favorite lanolin-rich treats.
What makes Lanolips products unique?
Our secret ingredient is Ultra-Pure Grade Lanolin, which mimics the oils of human skin more closely than any other ingredient. It is cruelty-free, sustainable, and deeply hydrating.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are your products safe for sensitive skin?
Yes, our products are dermatologically tested and formulated to be gentle. Lanolin is a natural, soothing ingredient ideal for dry and sensitive skin types.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Is Lanolips cruelty-free?
Absolutely. We do not test our products or ingredients on animals. Our lanolin is a byproduct of wool shearing, meaning no sheep are harmed in the process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.